Friday, December 27, 2019

Seatbelt Safety - 2933 Words

Teenagers and Seatbelt Safety: Identifying the reasons Why 16 to 19 Old High-School Students Do Not Wear Seatbelt Melissa Simmons Research Methodology Prepared for Soheyl Amini PhD September 2012 Objectives The aims and objectives of this study include the following: (1) to identify the percentage of teenagers between the ages of 16 to 19 that do not wear seat belts when in a car; and (2) to identify the reasons why teenagers between the ages of 16 to 19 do not wear seat belts when in a car; (3) to identify whether there is a correlation between sex and seat belt compliance among teenagers; and (4) to determine whether attendance of a driver’s education class increases seat belt compliance among teenagers. Once this†¦show more content†¦Literature Review According to the literature overall, teens have a lower rate of seat belt use when compared to the general population. Whether they are driving or not, teens are less likely to wear a seat belt than adults. According to the National Highway and Transportation Safety Administration (2009), â€Å"teens have the highest fatality rate in motor vehicle crashes than any other age group.† In 2009 the majority 56% of young people 16 to 20 years of age involved in fatal crashes were not wearing seat belts (NHTSA, 2009). Motor vehicle crashes are the leading cause of death, accounting for more than one in three deaths. In 2010, the National Highway Traffic Safety Administration found that eight teenagers ages 16 to 19 died everyday from motor vehicle accidents. (NHTSA, 2010). Compared with other age groups, teens have the lowest rate of seat belt use. In 2005, 10% of high school students reported that they rarely or never wear seat belts when riding with someone else (NHTSA, 2010). 1 2.5% of male high school students were more likely than 7.8% of female students to rarely or never wear seat belts (NHTSA, 2010). African-American students 12% and Hispanic students 13% were more likely than white students 10.1% to rarely or never wear seat belts. In 2010, nearly three out of every four teen drivers were killed in motor vehicle crashes after drinking and driving and were not wearing a seat belt (CenterShow MoreRelatedSeatbelts: Safety while Driving 994 Words   |  4 PagesWEARING SEATBELTS We have all heard the excuses before, Its uncomfortable, Im only going around the corner, Id rather be thrown out of a car than be stuck in a seatbelt, and my favorite, Im a good driver I dont need to wear one. Well you may be a good driver but there are situations beyond your control such as bad weather, road conditions and not to mention other drivers that can affect your safety. Seat belts can mean the difference between life and death in an auto accident. WearingRead MoreAirbags And Seat Belts : What Is An Airbag?901 Words   |  4 PagesAirbags and seat belts: What is an airbag? A typical airbag is a soft pillow to land against during a car crash. Airbags can be the necessity for saving your life in an accident. It is proven to be a major factor in vehicle passenger safety and survival. Airbags protect the passenger’s head from striking the dashboard and are extremely important in side collisions where a person can still be struck by an object entering the car. Statistics, according to bikersrights.com, show that airbags reduceRead MoreSafety At Home And Motor Vehicle Crash1605 Words   |  7 Pageslives have been taken from not wearing seatbelts. What really got my attention was those innocent lives were from Union, Missouri and I knew two out of the five of them, three out of the five died. Their names were Jim Curran, Isaac Clark, Lucas Shulze, Cole Weddle, and Derek King. I knew Isaac and Jim; Isaac had his seatbelt on and survived but was in critical condition but Jim did not make it, he suffered serious injuries in the wreck and did not have hi s seatbelt on. This made me realize that it’sRead MoreA Report On A New Car1089 Words   |  5 Pagesaccount your restrictions about the safety ratings of the car. Inside this letter, I have written a report on as to why this car is the perfect one for me, allowing with physics concepts behind its multiple safety features. My chosen car is the 2015 Mitsubishi Lancer GSR CJ Manual MY15. It fits in the cost range, as it costs $17,200-$19,200. Hopefully you will consider this as my potential first car. Thank you very much. Sincerely, Roberto Quesada Car Safety Chosen Car: 2015 Mitsubishi LancerRead MoreNewton s Laws Of Motion1561 Words   |  7 PagesNewton’s Laws of motion has influenced the safety aspects on cars in a revolutionary way and has very much acted as a backbone of its development over the past century. Since, the invention of the first functioning car in 1885 by Karl Benz, the conception of a car has been completely transformed, from its design and engines to its safety features, everything has been entirely transmuted. Correlating the first functional car to the automobiles of the current period, the evident dissimilarity betweenRead MoreSeat Belts Argumentative Essay910 Words   |  4 Pages10 Honors November 19, 2013 Argument Based Essay Seat Belts A seat belt is a restraining device installed in a vehicle to prevent or minimize the force of an injury during a crash (â€Å"Seat Belts† 5). Although it is also known as a safety belt, the â€Å"safety† part is the key issue that is causing much controversy around drivers, manufacturers, and researchers alike. The main idea around the debate is the fact that although research indicates that when seat belts are used properly they save livesRead MoreAnalysis of a Television Advertisement Aimed at Raising Awareness on the Issue of Road Safety843 Words   |  4 PagesAdvertisement Aimed at Raising Awareness on the Issue of Road Safety In order to analyse the advertisement, it is necessary to look at the different techniques used throughout. The advertisement has been created in order to promote road safety, and is from a series of advertisements called ‘THINK!’ The specific advert I am to analyse is called ‘Backwards’, and deals with the decision of whether or not to wear seatbelts whilst travelling in a car. Different techniques used Read MoreEssay on The Importance of Wearing a Seatbelt971 Words   |  4 PagesThe Importance of Wearing a Seatbelt We have all heard the excuses before, Its uncomfortable, Im only going around the corner, Id rather be thrown out of a car than be stuck in a seatbelt, and my favorite, Im a good driver I dont need to wear one. Well you may be a good driver but there are situations beyond your control such as bad weather, road conditions and not to mention other drivers that can affect your safety. Seat belts can mean the difference between life and death in anRead MoreEssay on The Benefits and Risks of Airbags768 Words   |  4 PagesThe Benefits and Risks of Airbags In 1966, President Johnson signed the National Traffic and Motor Vehicle Safety act. This act required the government to come up with new safety standards for motor vehicles. Four years or so later, in the 1970s, General Motors and Ford placed new airbags in small fleet cars (Moore). The concept of this new device was to totally inflate stopping the rapid forward motion of a person not wearing a seat belt before they would hit the dashboard or be thrown fromRead MoreEssay on Car Safety1772 Words   |  8 PagesCar Safety Automobile Safety It’s a dark rainy night. You and your family are coming home from a late night family party. As a car is coming through an intersection another car cut in front of it. The driver decides to hit the brakes so you can avoid the car, but as he presses the brakes, the car loses control on the slick wet road. He is not able to gain control and at that point he has endangered the lives of himself and many others on the road. This is just one example of the many types

Wednesday, December 18, 2019

Impact Of Technology On The Workplace - 921 Words

http://www.usatoday.com/story/tech/columnist/2015/02/25/joelle-emerson-column-technology-diversity-social-science-research/24002013/ Technology companies are still having a hard time implementing diversity within the work environment. Although these types of companies historically have not created an environment in which diversity flourishes. Current lawsuits for discrimination and harassment are causing technology companies to relook at their policies. Will these new policies and procedures be enough to diversify the technology world? As the article, Diversity: Tech companies need new strategies by Joelle Emerson , points out, even law firms, after 20 years of implementing diversity policies and procedures are still not diversified. Tech companies are investing more financially to evaluate strategies and solutions for diversifying the workplace, but many are finding it hard to come up with an action plan that will assist in helping diversify the company. This is in part due to internal struggles within each company. It also is in part due to individualized companies have not perfected a process to get tech companies to the next level. Once a tech company makes a breakthrough on how to achieve diversity, others will follow suit. An importance feature tech companies have is the ability to change with the times. It is due to this ability of not accepting what has always been that a company can begin to make changes for diversity. If diversity practices within theShow MoreRelatedImpact Of Technology On The Workplace1392 Words   |  6 PagesWith the expansion of technology in the workplace, face-to-face interaction has decreased and the workplace is transforming. Meetings that once took up to two hours now take 45 minutes with the arrival of technology. One must not forget that there are certain situations in which one cannot rely on technology, if one intends to transmit an effective message. Whether it is a client or an employee there will be occasions in which face-to-face meetings are necessary in order to be successful at managingRead MoreThe Impact Of Technology On The Workplace1438 Words   |  6 Pagesthe workplace is changing rapidly due to technology; wages no longer parallel a worker’s ed ucation level; burdensome and unnecessary credential requirements are imposed on low-wage workers; and the unemployment rate is increasing. These phenomenon have led to the decline and downsizing of the American workforce. With the replacement of workers by technology and strict training specifications, it’s very difficult for low-wage workers to find a stable job without competition in the workplace. CompaniesRead MoreThe Impact Of Technology On The Workplace1239 Words   |  5 PagesThe Impact of Technology in the Workplace Since the creation of modern computerization, several consequences have arisen for humankind, particularly in the work environment. Both skilled and unskilled laborers are gradually being forced out of work due to these technological innovations. This is especially true in industries that have been greatly affected by this phenomenon, such as the communication, transportation, information and manufacturing activity. Rather than creating jobs and increasingRead MoreImpact of Technology in the Workplace Essay1828 Words   |  8 PagesThe Impact of Technology in the Workplace The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environmentRead MoreInformation Technology And Its Impact On The Workplace1206 Words   |  5 Pagesemployees do not effectively share information learned in the workplace resulting in redundant work activity and ultimately profit loss. Most large organizations collect information treasure-troves from the many inputs and experiences created by frontline employees and consumers using online portals. Firms can harness the information generated from these sources by instituting knowledge management platforms. To leverage this technology, firms have to make sure that their employees fully adopt a know ledgeRead MoreThe Impact Of Social Technology On The Workplace1166 Words   |  5 PagesSocial Technology in the Workplace The exploding growth of social technologies has drastically altered the way people communicate. As a result, the utilization of social technologies to move a business forward has become widespread. Software tools such as blogs and wikis and social network platforms like Facebook and Twitter and other communication technologies are helping to advance businesses. These new technologies improve the way that tacit and explicit knowledge is recognized, categorizedRead MoreThe Impact Of Business Technology On The Workplace713 Words   |  3 PagesBusiness technology these days can include a large variety of things such as... computers/laptops, networks and software applications, electronic whiteboards and smart boards, facsimile machines, telephones- landline and mobile, PDA devices (personal digital assistant) blackberry s, MP3 players, television and video equipment. By using any one of these pieces of technology in the workplace as a leader/manager it can make scheduling and monitor ing your jobs alot easier. Much of the technology used todayRead MoreInformation Technology And Its Impact On The Workplace2084 Words   |  9 PagesIn today’s IT world, as many departments compete to keep up with the changes in technology, employees in the company increasingly want to use their own devices to access the information. Bring your own device (BYOD) which is also called as bring your own technology (BYOT), bring your own phone (BYOP), bring your own PC (BYOPC), commonly allude to an IT policy of allowing employees to bring their own mobile devices such as laptops and smart phones to their office, and to use those gadgets to accessRead MoreBusiness Ethics And Ethical Practices1503 Words   |  7 Pagesrecent years. Business ethics can help the company to create and develop it workplace culture as well as to increase the productivity of employees. Due to the rapidly change and improvement of technologies, ethical practices within of the workplace have also been c hanged with the raising of new ethical issues. Many studies and researchers have indicated that it is very importance to identify and understand the impact of technologies advance on ethical practice of businesses. The main purpose of this essayRead MoreIn modern times Information Communication Technology (ICT) has become ever-present in life.800 Words   |  4 PagesIn modern times Information Communication Technology (ICT) has become ever-present in life. Sometimes it feels as though it is encroaching on daily routine but the advantages it offers in both personal and working life are prodigious. This essay will examine the impact ICT currently has, on private life and at work. The issues arising from the developments of these technologies will also be given consideration. Furthermore legislation relevant to ICT will be examined to ensure there is adequate

Tuesday, December 10, 2019

Corporation Law for Russell Kinsela Pty Ltd- MyAssignmenthelp

Question: Discuss about theCorporation Law for Russell Kinsela Pty Ltd. Answer: The article which is discussed in this paper is about how directors of the company do not act in the best interest of the company and bring detriment to the company. The article has be retrieved from The Sydney Morning Herald dates 11th march 2017. The papers discuss the duties of the directors towards their company (Cormack 2017). In the case of Kinsela v Russell Kinsela Pty Ltd(1986) 4 NSWLR 722 the question before the court was to determine whether a director of the company can transfer the interest of the company and to another person and make terms which are favorable to themselves. In this case the court provided that it is the duty of the directors of the company to take note of the interest of the creditors of the company when the company becomes insolvent. In the current article it has been provided that the creditors of Shakuhachi a company registered in Australia have almost $1 million owed to its creditors. It is a clear case of mismanagement of a company. The directors of the company have duties both under common law and parliamentary statues to act in a way which is best for a company. They also have the duty to take into account the interest of the shareholders when the company is solvent and when the interest of the creditors of the company when the company is insolvent as provided by the case o f Parke v Daily News Ltd: 1962. The creditors of a company invest in it so that they can profit out of their investment. The power to control the working of the company is not in the hand of the creditors but of the directors. Thus, it becomes all the more important for the directors of the company to manage the company in a way where the interest of the shareholders and creditors is given utmost importance. The Corporation Act 2001, section 101 provides that the best interest of the company has to be assured by the directors and section 182 rules that the directors must not use their position in such a way which harms the position of the company in order to gain personally. In the given article it has been provided that the one of the director owes the company an amount of $476,397. It has also been reported that there are various transpired from the companys accounts which are unexplained. The directors have further demanded $20,000 to $40,000 from the creditors in order to investigate the fund transfers. It can clearly be said that the directors have breached the duty to act for the benefits of the company. Their actions have only been towards achieving personal interest at the cost of the company and its creditors. Thus it can be concluded that the directors have not complied with their duties. The creditors in this case have not taken any actions against the directors but they have the right to do so. In case actions are taken by the creditors the directors have to account for their actions and may be subjected to penalties as pert the Corporation Act 2001. References Cormack, L. (2017). Shoppers, creditors wait while fashion designer Jessica White lives it up in Bali. [online] The Sydney Morning Herald. Available at: https://www.smh.com.au/business/consumer-affairs/shakuhachi-liquidation-shows-almost-1-million-owed-to-creditors-20170310-guvbce.html [Accessed 22 May 2017]. Corporation Act 2001 Kinsela v Russell Kinsela Pty Ltd(1986) 4 NSWLR 722 Parke v Daily News Ltd: 1962

Tuesday, December 3, 2019

Learner Log Book Essay Example

Learner Log Book Essay Learner Log Book LLB I. INSTRUCTIONS The purpose of the Learner’s Log Book (LLB) is to document the achievements of the learner in a central repository that will be considered as evidence on the effectiveness of the learning process. It is a ‘monitoring tool’ that e-tutors use to report on individual learners’ progress and it is a way of ensuring that learners: We will write a custom essay sample on Learner Log Book specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Learner Log Book specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Learner Log Book specifically for you FOR ONLY $16.38 $13.9/page Hire Writer u Are engaged in their learning process u They are experimenting by doing the tasks subscribed to them by the e-tutor. u Avoid plagiarism because learners have to be engaged on a continuous basis and the informal assessment can therefore be used to ensure consistency with the main formal assessment. u Provide e-Tutors with the opportunity to get to know the learners evaluate them and mentor them properly. u There are templates that will reflect whether learners read, whether they understand, whether they assimilate the knowledge, whether they develop enquiry ability, whether they have the potential to conduct critical thinking and whether they can reflect on the knowledge accumulated by relating to real situations. The onus is mainly on learners to furnish the required information in the templates after each unit based on the Read and Analyze Activity. After filling the information in the template, they need to e-mail it back to the e-Tutor. e-Tutor will then comments on the work done and the involvement that takes place and give overall impressions on the learners at the end of the module. II. GENERAL INFORMATION Name: Omar Obaid Khadem ID Number: 200004230 Course Title: Principles of Business Excellence Section: 2 Article Title: Assessing customer focus using the EFQM Excellence Model: a local government case Brian Jacobs and Steven Suckling Staffordshire University, Stafford, UK Date of Submission: 16/09/2012 Date of Received Feedback: ———————————————– III. SUMMARY (100-200 words) The EFQM Excellence Model is a way for companies to assess their quality. The South Staffordshire Council contact center wanted to determine whether it was focused on the customer when delivering local services. By using the excellence model, the managers were able to determine where their problem lay, and they found ways to deal with it. The managers were able to asses themselves, by focusing on their performance towards the customers. By using the model, the managers were able to identify key issues that were problematic within the organization. They were able to determine the presence of different interrelationships, and how these relationships affected the customer, and affected the council’s efforts to focus on the customers. IV. KEY LEARNING POINTS 1. The relevance of the EFQM Excellence Model, and the benefits that companies hope to achieve by using the model for self-assessment 2. The importance of leadership in identifying the need for excellence, and establishing and ensuring the continuity of excellence within the organization 3. Relevance of all the stakeholders, including the employees, society, shareholders, and suppliers within the organization 4. Importance of having a balanced approach in ensuring the success of the organization, and in ensuring that the organization performs excellently 5. Ways that the EFQM Model can be used effectively in assessing and determining issues related to the customers 6. The importance of self-assessment to organizations, especially in determining problematic areas, which may hinder the organization from achieving its goals V. RELEVANT STATEMENTS TO THE SESSION Not Applicable VI. CRITICAL ANALYSIS Many organizations tend to look for ways of developing excellence within their various systems and processes. One of the most recognized and most successful companies in the UAE is Emirates Airlines. The airline tries to achieve excellence by ensuring that it continues to offer services that satisfy its customers. It recognizes the importance of the shareholders and other individuals and institutions that have financial interests in the company by ensuring that it offers services that will attract more customers and ensure higher profitability. It ensures that it satisfies the customers’ needs by developing services that exceed the customers’ expectations. The company recognizes the importance of leadership in delivering its objectives. It encourages a leadership approach and style of management that encourages the employees to deliver more. The company also recognizes the importance of employees to an organization. It ensures that it treats its employees well and it mo tivates them through various means. This makes the employees eager to work. They feel important and valuable to the company, and they are interested in the company’s success. The company works with different partners around the world. It operates in seventy countries, and it has partners in all its areas of operation. This has enabled it to be successful, since it has been able to use different approaches, relevant to the specific countries, yet it has still maintained its core principles. VII. PRACTICAL IMPLICATIONS The article brings out several important issues concerning achieving excellence within the organization. One of the most important aspects that the council focused on was to identify the various interrelationships between the relevant stakeholders. In this case, the council was concerned with the customers, and it was able to identify the interrelationships that existed among the customers. Organizations in the UAE can benefit by doing the same thing. They need to not only look at how the employees within the organizations can help in attaining excellence, but also look at how the customers affect the delivery of services. Finding out more about the customers is essential to the success of the organization. The article highlights the importance of leadership in creating focus for the organization, and in ensuring the delivery of services. VIII. LEARNING REFLECTIONS Excellence is not about doing things in the right manner, but it involves creating a balance between all the people involved. Organizations do not exist in a vacuum, and they need the society to thrive. Many organizations tend to ignore the value and importance of the society, yet they operate within the society. Some of them only remember the society as part of a publicity campaign and when ensuring corporate social responsibility, if the law demands it. Excellence involves balancing the needs of the society. The organization’s potential customers are just as important as its current customers are. Although many organizations understand the importance and benefits of satisfying their customers, some of them only design programs that will benefit the customers at that particular time, and they do not examine the future implications of those programs. Some programs are short lived, and this means that organizations have to spend more time, money, and personnel to develop other programs in future. Understanding the importance of potential customers, and their possible needs will enable organizations to develop long-term strategies and programs. Every organization can benefit from having partners. Organizations need to identify beneficial partners, who can assist in times of difficulties. IX. e-TUTOR COMMENTS AND FEEDBACK Mark: Learner Log Book LLB I. INSTRUCTIONS The purpose of the Learner’s Log Book (LLB) is to document the achievements of the learner in a central repository that will be considered as evidence on the effectiveness of the learning process. It is a ‘monitoring tool’ that e-tutors use to report on individual learners’ progress and it is a way of ensuring that learners: u Are engaged in their learning process u They are experimenting by doing the tasks subscribed to them by the e-tutor. u Avoid plagiarism because learners have to be engaged on a continuous basis and the informal assessment can therefore be used to ensure consistency with the main formal assessment. u Provide e-Tutors with the opportunity to get to know the learners evaluate them and mentor them properly. u There are templates that will reflect whether learners read, whether they understand, whether they assimilate the knowledge, whether they develop enquiry ability, whether they have the potential to conduct critical thinking and whether they can reflect on the knowledge accumulated by relating to real situations. The onus is mainly on learners to furnish the required information in the templates after each unit based on the Read and Analyze Activity. After filling the information in the template, they need to e-mail it back to the e-Tutor. e-Tutor will then comments on the work done and the involvement that takes place and give overall impressions on the learners at the end of the module. II. GENERAL INFORMATION Name: Omar Obaid Khadem ID Number: 200004230 Course Title: Principles of Business Excellence Section: 2 Article Title: Assessing customer focus using the EFQM Excellence Model: a local government case Brian Jacobs and Steven Suckling Staffordshire University, Stafford, UK Date of Submission: 16/09/2012 Date of Received Feedback: ———————————————– III. SUMMARY (100-200 words) The EFQM Excellence Model is a way for companies to assess their quality. The South Staffordshire Council contact center wanted to determine whether it was focused on the customer when delivering local services. By using the excellence model, the managers were able to determine where their problem lay, and they found ways to deal with it. The managers were able to asses themselves, by focusing on their performance towards the customers. By using the model, the managers were able to identify key issues that were problematic within the organization. They were able to determine the presence of different interrelationships, and how these relationships affected the customer, and affected the council’s efforts to focus on the customers. IV. KEY LEARNING POINTS 1. The relevance of the EFQM Excellence Model, and the benefits that companies hope to achieve by using the model for self-assessment 2. The importance of leadership in identifying the need for excellence, and establishing and ensuring the continuity of excellence within the organization 3. Relevance of all the stakeholders, including the employees, society, shareholders, and suppliers within the organization 4. Importance of having a balanced approach in ensuring the success of the organization, and in ensuring that the organization performs excellently 5. Ways that the EFQM Model can be used effectively in assessing and determining issues related to the customers 6. The importance of self-assessment to organizations, especially in determining problematic areas, which may hinder the organization from achieving its goals V. RELEVANT STATEMENTS TO THE SESSION Not Applicable VI. CRITICAL ANALYSIS Many organizations tend to look for ways of developing excellence within their various systems and processes. One of the most recognized and most successful companies in the UAE is Emirates Airlines. The airline tries to achieve excellence by ensuring that it continues to offer services that satisfy its customers. It recognizes the importance of the shareholders and other individuals and institutions that have financial interests in the company by ensuring that it offers services that will attract more customers and ensure higher profitability. It ensures that it satisfies the customers’ needs by developing services that exceed the customers’ expectations. The company recognizes the importance of leadership in delivering its objectives. It encourages a leadership approach and style of management that encourages the employees to deliver more. The company also recognizes the importance of employees to an organization. It ensures that it treats its employees well and it mo tivates them through various means. This makes the employees eager to work. They feel important and valuable to the company, and they are interested in the company’s success. The company works with different partners around the world. It operates in seventy countries, and it has partners in all its areas of operation. This has enabled it to be successful, since it has been able to use different approaches, relevant to the specific countries, yet it has still maintained its core principles. VII. PRACTICAL IMPLICATIONS The article brings out several important issues concerning achieving excellence within the organization. One of the most important aspects that the council focused on was to identify the various interrelationships between the relevant stakeholders. In this case, the council was concerned with the customers, and it was able to identify the interrelationships that existed among the customers. Organizations in the UAE can benefit by doing the same thing. They need to not only look at how the employees within the organizations can help in attaining excellence, but also look at how the customers affect the delivery of services. Finding out more about the customers is essential to the success of the organization. The article highlights the importance of leadership in creating focus for the organization, and in ensuring the delivery of services. VIII. LEARNING REFLECTIONS Excellence is not about doing things in the right manner, but it involves creating a balance between all the people involved. Organizations do not exist in a vacuum, and they need the society to thrive. Many organizations tend to ignore the value and importance of the society, yet they operate within the society. Some of them only remember the society as part of a publicity campaign and when ensuring corporate social responsibility, if the law demands it. Excellence involves balancing the needs of the society. The organization’s potential customers are just as important as its current customers are. Although many organizations understand the importance and benefits of satisfying their customers, some of them only design programs that will benefit the customers at that particular time, and they do not examine the future implications of those programs. Some programs are short lived, and this means that organizations have to spend more time, money, and personnel to develop other programs in future. Understanding the importance of potential customers, and their possible needs will enable organizations to develop long-term strategies and programs. Every organization can benefit from having partners. Organizations need to identify beneficial partners, who can assist in times of difficulties. IX. e-TUTOR COMMENTS AND FEEDBACK Mark: